Kurashinity staff are friendly, helpful, and flexible
British, Male, Single
Bi-weekly services3 hours
I have found the Kurashinity housekeeping staff reliable, trustworthy and efficient. I like that I get the same person each time, and that when substitutes are needed, they come fully aware of my home and where everything is kept. They are friendly, helpful, and flexible should I have a special need one week. They communicate clearly in English, which is a major plus for me in Japan.
The Customer Centre has always replied quickly and efficiently to my questions and schedule changes. They only send the emails when needed, and I find every email useful. Add on services, such as aircon and stove hood cleaning, have gone well in general. In the case of any problem, it was handled logically and without extra cost to me, both of which were greatly appreciated.
I chose Kurashinity based on language skills in English, price per hour, continuity in housekeeping staff, ability to vary the schedule for absences or special events, and the professionalism of the ongoing work. My home is cleaner than before, my clothes are better looked after, and my quality of life has increased. I am very happy with Kurashinity.
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